Ecommerce 3 – Online CRM
If you have an ecommerce platform you absolutely need an online CRM software. Why is that you ask? Simple! In an ecommerce environment, you absolutely need to record transactions, customer support tickets, and website behavior.
All of that allows you to personalize and automate all of your interactions with your users from email marketing to remarketing campaigns and so on. This kind of software is crucial to the growth and success of any ecommerce platform so if ecommerce is within your plans, make sure CRM is as well.